AQ: Why we need Engineers?
Even the humble motor car runs diagnostics that the garage read to see the problems with your car. This doesn’t involve technicians looking at the code that controls the car but is 100% driven by the faults flagged by the car’s management system programs. These could even be displayed to the users, the drivers like me and you but the manufacturers don’t want amateurs hacking around their management systems and you know that is exactly what we would do.
Do we ask for this functionality from our car manufacturer? Do we complain about it and ask for them not to fit it? Would we like to go back to the “golden age” of motoring where we spent as much time under the hood as we did on the road?
You do?…. Yeah right and neither do I nor do I want a plant where I need a guy with a laptop to diagnose a blown fuse, sticking valve, overload trip, etc .
We need to change as Engineers by selling systems to customers that fulfill their needs, that are safe and reliable, that follow industry and international best practices and are user friendly. The notion of having to wait for a blank cheque from the customer to fulfill these goals is really a cop out, you either do what is right or just walk away because at the end of all this it is you who are under scrutiny when things go wrong not the customer who will plead ignorance.